Privacy Policy

Privacy Policy

Introduction

Welcome to https://companion-care-san-juan-texas.primarycareaid.com (hereafter referred to as “Companion Care San Juan Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users visiting our website, utilizing our services, and interacting with us.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our site, as they operate independently with their own privacy policies. We encourage you to review these policies before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit and navigate through our websites, including linked pages within this privacy statement.
  3. You choose to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Transaction details when you make purchases or subscribe to our services.
  • Financial Information: Financial records required for billing and payment processing.
  • Purchase Information: Data about the products or services you buy from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses.
  • Location Data: Information about your physical location when using our geo-services.
  • Feedback: Your comments, suggestions, and reviews that you choose to share with us.
  • Social Media Information: Data from social media platforms when you interact with our content or engage in social sharing.
  • Product Information: Details about the products you show interest in or purchase from our e-commerce platform.

We collect this data through various means, including direct user input, server logs, tracking technologies (like cookies), and third-party data providers.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Ensure the basic functionality of our site and services.
  • Preference Cookies: Remember user preferences and settings.
  • Analytics Cookies: Collect aggregated data about website usage and visitor behavior, helping us improve our platform.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for, including:

  • Fulfilling contractual obligations and providing services.
  • Complying with legal requirements and regulations.
  • Resolving disputes or troubleshooting issues.

Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption of data during transmission and storage.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to our systems.

Children’s Privacy

We do not intentionally collect or store any personal data from individuals under the age of 18 (or the applicable age limit in your jurisdiction). If you are a parent or guardian concerned about one of our services handling your child’s information, please contact us using the details provided below.

Your Rights

Depending on your location and applicable laws, you may have various rights regarding personal data, including:

  • Access to and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction on processing.
  • Data portability.
  • Objection to certain uses of your data.
  • Non-discrimination in our services.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please reach out to our privacy team at your convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any revisions on our website with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Information

For any questions, comments, requests, or complaints regarding privacy and data protection, please contact us:

We value your trust in our commitment to protecting your personal data.